Terms of sale and use

These terms of sale and use (the “Terms”) govern access to the Valyry AI service (the “Service”) published by Landwebs Digital Group SARL, Casablanca, Maroc (“Valyry”, “we”). The Service is meant for businesses (restaurants, cafés, hotels and shops). By creating an account, the customer (“you”) accepts these Terms.

1. The Service

Valyry helps businesses manage their Google reviews: importing reviews, analysing them, drafting AI replies, publishing approved replies to the connected Google Business Profile, reports and review-collection tools. What each plan includes is described on the Pricing page.

2. Account

You provide accurate information, keep your credentials confidential and are responsible for activity on your account and by your team members. You confirm you are authorised to manage the businesses and Google account you connect.

3. Plans, prices and trial

• Prices are shown excluding tax on the Pricing page, in the currency displayed. VAT or other applicable taxes are added depending on your country and status.
• The free plan has no time limit, within the limits shown.
• New accounts may get a free trial of the Pro plan, with no card required. When the trial ends, the account moves to the free plan unless you subscribe to a paid plan.
• The Group plan is billed per location, from 3 locations.
• Promotional offers (including the founding-restaurants offer) apply under the conditions and for the duration shown when you subscribe.

4. Payment and billing

Subscriptions are paid in advance, monthly or yearly, by card through our payment provider Stripe. Valyry never sees your card numbers. Subscriptions renew automatically. If a payment fails, access to paid features may be suspended until it is resolved. We may change our prices; you are notified at least 30 days before a change applies to your next renewal.

5. Term, cancellation and refunds

Subscriptions have no commitment beyond the period paid. You can cancel at any time from the Billing page; access continues until the end of the current period. Amounts already paid are not refunded, except where required by law. We may suspend or close an account that breaches these Terms.

6. AI-generated content

Replies suggested by the Service are generated by AI and may contain mistakes. You remain responsible for replies published in your name. When you turn on automatic posting (autopilot), you accept that replies matching the rules you set are published without manual approval; you can turn it off at any time.

7. Acceptable use

You agree not to use the Service to publish unlawful, misleading or abusive content, to breach Google’s policies, to solicit fake reviews, or to disrupt or copy the Service.

8. Third-party services

The Service relies on Google (reviews and business profiles), Stripe (payments) and an AI provider. We are not responsible for changes to or outages of those services, including Google revoking access, which may require you to reconnect your account.

9. Availability and liability

We use our best efforts to keep the Service available, without guaranteeing it will be uninterrupted or error-free. Our liability is limited to direct damages and, in total, to the amount you paid us in the twelve months before the claim. We are not liable for indirect damages (lost revenue, customers or data).

10. Personal data

How we process your data is described in our privacy policy. You keep ownership of your data; you can export it or delete your account at any time.

11. Changes to these Terms

We may change these Terms. Material changes are notified by email or in the app at least 30 days in advance. Continuing to use the Service means you accept them.

12. Governing law and disputes

These Terms are governed by Moroccan law. Failing an amicable solution, any dispute falls under the competent courts of Casablanca. Contact: Hello@valyry.com.